FAQ: Mendapatkan Bantuan

Bagaimana Saya melakukan X? Mengapa Y tidak bekerja? Dimana Saya mendapatkan bantuan?

First, please check if your question is answered on the FAQ. Also, search for answers using your favorite search engine, and in the forum.

If you can't find an answer, please take a few minutes to formulate your question well. Explaining the problems you are facing clearly will help others help you. See the StackOverflow guide on asking good questions.

Then, please post it in one of the following channels:

  • The Django Forum section "Using Django". This is for web-based discussions.
  • The django-users mailing list. This is for email-based discussions.
  • The #django IRC channel on the Freenode IRC network. This is for chat-based discussions.

In all these channels please abide by the Django Code of Conduct. In summary, being friendly and patient, considerate, respectful, and careful in your choice of words.

Mengapa pesan saya belum muncul di django-users?

django-users mempunyai banyak pelanggan. Ini bagus untuk komunitas, seperti dia berarti banyak orang tersedia untuk membantu jawaban pada pertanyaan. Sayangnya, dia juga berarti bahwa django-users adalah sasaran menarik untuk penyepam.

Untuk memberantas masalah spam, ketika anda bergabung daftar penyuratan django-users, kami secara manual melerai pesan pertama anda kirim ke daftar. Ini berarti bahwa penyepam tertangkap, tetapi itu juga berarti bahwa pertanyaan pertama anda pada daftar mungkin sedikit lama untuk dijawab. Kami meminta maaf untuk ketidaknyamanan yang disebabkan kebijakan ini.

Nobody answered my question! What should I do?

Coba buat pertanyaan anda lebih jelas, atau sediakan contoh lebih baik dari masalah anda.

As with most open-source projects, the folks on these channels are volunteers. If nobody has answered your question, it may be because nobody knows the answer, it may be because nobody can understand the question, or it may be that everybody that can help is busy.

You can also try asking on a different channel. But please don't post your question in all three channels in quick succession.

You might notice we have a second mailing list, called django-developers. This list is for discussion of the development of Django itself. Please don't email support questions to this mailing list. Asking a tech support question there is considered impolite, and you will likely be directed to ask on django-users.

Saya pikir saya telah menemukan kesalahan! Apa yang harus Saya lakukan?

Rincian perintah pada bagaimana menangani kesalahan potensial dapat ditemukan di Guide to contributing to Django kami.

Saya pikir saya telah menemukan masalah keamanan! Apa yang harus Saya lakukan?

Jika anda berpikir anda telah menemukan sebuah masalah keamanan dengan Django, silahkan kirim sebuah pesan ke security@djangoproject.com. Ini adalah daftar pribadi hanya dibuka untuk waktu-panjang, sangat dipercaya pengembang Django, dan arsipnya tidak dibaca secara umum.

Due to the sensitive nature of security issues, we ask that if you think you have found a security problem, please don't post a message on the forum, IRC, or one of the public mailing lists. Django has a policy for handling security issues; while a defect is outstanding, we would like to minimize any damage that could be inflicted through public knowledge of that defect.

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