자주 묻는 질문: 도움을 받는법

X를 어떻게 하나요? Y는 왜 작동하지 않나요? 어디에서 도움을 받을 수 있을까요?

First, please check if your question is answered on the FAQ. Also, search for answers using your favorite search engine, and in the forum.

If you can't find an answer, please take a few minutes to formulate your question well. Explaining the problems you are facing clearly will help others help you. See the StackOverflow guide on asking good questions.

Then, please post it in one of the following channels:

  • The Django Forum section "Using Django". This is for web-based discussions.
  • The django-users mailing list. This is for email-based discussions.
  • The #django IRC channel on the Freenode IRC network. This is for chat-based discussions.

In all these channels please abide by the Django Code of Conduct. In summary, being friendly and patient, considerate, respectful, and careful in your choice of words.

왜 나의 메시지가 django-users에 보이지 않나요?

`django-users`는 굉장히 많은 구독자들이 있습니다. 많은 사람들이 질문에 대한 답을 해줄 수 있다는 점에서 좋은 커뮤니티 입니다. 하지만 불행하게도 이것은 스팸을 보내는 사람들의 매력적인 타겟이라는 의미이기도 합니다.

스팸 문제를 다루기 위해서, 당신이 django-users 메일링 리스트에 들어올 때, 처음 들어온 메시지를 잠시 관심을 기울이지 않습니다. 이것은 스팸 메시지를 보내는 사람들이 잡히기도 하지만, 당신의 첫 번째 질문이 답변을 받는데 긴 시간이 걸릴 수 있다는 것을 의미합니다. 이런 정책으로 인한 불편을 드려 죄송합니다.

Nobody answered my question! What should I do?

당신의 질문을 조금더 구체적이게 만들거나, 문제에 대한 더 좋은 예시들을 제공해보세요.

As with most open-source projects, the folks on these channels are volunteers. If nobody has answered your question, it may be because nobody knows the answer, it may be because nobody can understand the question, or it may be that everybody that can help is busy.

You can also try asking on a different channel. But please don't post your question in all three channels in quick succession.

You might notice we have a second mailing list, called django-developers. This list is for discussion of the development of Django itself. Please don't email support questions to this mailing list. Asking a tech support question there is considered impolite, and you will likely be directed to ask on django-users.

제가 버그를 찾은거 같아요! 어떻게 해야하죠?

:ref:`Guide to contributing to Django <reporting-bugs>`에서 잠재적인 버그를 다루는 자세한 가이드를 알 수 있습니다.

제가 보안 문제를 찾은거 같습니다! 어떻게해야 하나요?

만약 장고에 관한 보안 문제점을 찾은거 같다면, security@djangoproject.com로 메일을 보내주세요. 이것은 오픈되어있는 신뢰할만한 장고 개발자들의 개인적인 리스트이고, 해당 내용은 공개하지 않습니다.

Due to the sensitive nature of security issues, we ask that if you think you have found a security problem, please don't post a message on the forum, IRC, or one of the public mailing lists. Django has a policy for handling security issues; while a defect is outstanding, we would like to minimize any damage that could be inflicted through public knowledge of that defect.

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